January 13, 2022
Marсap is now at full speed ahead of its journey, sailing towards business and people excellence. The company recently completed its annual corporate strategic goal setting using the balanced scorecard (BSC) approach. The CEO, senior leaders and Marсap’s management consultant attended and finalized the 2022 corporate goal-setting process.
At the heart of this journey is capitalizing on the efforts, contributions, and added value expected from Marсap employees. People are the core of Marсap’s business sustainability. The people’s commitment, determination, and collaboration make Marсap thrive in evolving business environment. The company’s focus on people-centric value creation will ensure Marсap’s business and leadership sustainability in the next 25 years.
Building corporate KPIs and performance management framework that aligns with Marсap’s business model is the business strategy and corporate culture that Marсap has engaged. The company ensured that all objectives and KPIs developed are considering the BSC perspectives – Customer, Financial, Internal Process, and Learning & Growth. Goals and KPIs at the corporate level are then cascaded down to the department and employee level, ensuring a clear line of sight, transparency, and embracing best practices in performance management.